Career Opportunities with VHB

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We're glad you're here! We are VHB. We’re passionate about making meaningful contributions to the world through the work that we do. If you’re interested in making a positive impact, opportunities to grow personally and professionally, and making smart new friends—we’d love to have you join us.

Our passionate team of 1,400 professionals includes engineers, scientists, planners, and designers. We are invested in what we do, compelled by intellectual curiosity, and driven to work collectively to best serve our clients and help shape the future of our communities in a meaningful way. We work hard. We have fun. We make a difference.

 Current job opportunities are posted here as they become available.


IT Services Specialist

Department: Corp-IT
Location: South Burlington, VT

IT Services Specialist I
South Burlington, VT
 

VHB is searching for an individual with great customer service and a strong aptitude towards technology. A successful candidate will be a part of the corporate Information Technology Department joining a number of likeminded individuals who are excited about leveraging technology to its fullest potential. This position will sit in our office in South Burlington, VT and support their base office as well as other VHB offices through remote support. This position will require travel to Albany, NY on a monthly basis as well as trips to our Watertown and Boston office to assist with IT Special projects. The successful candidate will also be engaged in helping classify, complete tier 1 support, as well as distribute and manage tickets across the rest of the IT Services team.

VHB’s passionate professionals include engineers, scientists, planners, and designers who partner with public and private clients in the transportation, real estate, institutional, and energy industries, as well as federal, state, and local governments.

Together, we work to improve mobility, enhance communities and economic vitality, and balance development and infrastructure needs with environmental stewardship.

Responsibilities

  • Proactively assisting VHB employees with the use of technology
  • Ad hoc training associated to new commercial or custom applications
  • Troubleshoot computer issues
  • Able to identify trends in incoming helpdesk tickets
  • Evenly distribute tickets throughout the team based on priority and workload
  • Configure and deploy PCs to staff
  • Support production and administrative staff with PC/software issues
  • Assist in the support of local servers and network
  • Requires approximately 20% travel to other VHB offices
  • Assist other IT staff with engaging projects

Skills and Abilities

  • Strong customer service skills
  • Excellent verbal, written and interpersonal communication skills
  • Self-motivated
  • Excellent attention to detail
  • Organizational and planning skills
  • Interest in learning new technologies 
  • Knowledge of AutoCAD, MicroStation, ArcGIS and civil engineering software is a plus

Qualifications

  • 2-3 years of experience in Information Technology or Engineering fields with a strong PC knowledge
  • Advanced knowledge of Windows 7, Windows 8, and Windows 10
  • Knowledge of Microsoft Office 2010/2013/2016/O365
  • A valid driver's license is required
  • Reliable transportation is a necessity


At VHB, we’re invested in what we do, compelled by intellectual curiosity, and driven to work collectively to best serve our clients and help shape the future of our communities in a meaningful way. We’re proud, yet humbled, to have been doing this for 40 years. We are dedicated to making a positive impact and providing opportunities to grow personally and professionally.

 

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VHB is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants, including individuals with disabilities and veterans, are encouraged to apply.

VHB participates in the E-verify employment authorization program.

VHB also maintains a drug-free workplace.

If you are in need of special assistance in applying for individuals with disabilities or limited English proficiency, please call our HR contact, Mary Ann Forde at 407-982-4495 or email mforde@vhb.com.

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